ECUC 2023 St Pete

The Walt Disney Company is widely recognized as one of the top service companies in the world with their theme parks and cruise ships. Although service is at the forefront of everything they do, Disney never misses an opportunity to sell their Guests a product to enhance their vacation. While credit unions put an emphasis on service, they often neglect building their sales culture, which hinders the overall Member Experience. During this session, the Accelergy team will share ways to enhance your organization’s sales culture by leveraging their combined 30+ years of Disney experience along with their sales expertise.

Learning objectes: a framework for an effective sales process; how to implement a sales process in your credit union; the required process, infrastructure and training to generate consistent loan growth and improve the Member Experience.